Effortless Fashion, Reliable Delivery
Growshift Labs Private Limited (“we,” “our,” “us”) operates Leafythreads with the goal of creating the perfect shopping hub for our users (“you,” “your”). Every purchase is handled with precision to ensure it reaches you in impeccable condition and within the expected timeframe. This policy details our shipping and delivery process, applicable to all orders placed through our platform. By completing a purchase, you acknowledge and agree to these terms, and we remain committed to ensuring a smooth and dependable shopping journey.
We provide nationwide delivery across India, ensuring that our carefully curated collections reach customers no matter their location. Although we currently do not support international delivery, we are always exploring ways to extend our reach. Whether you're in the heart of a city or nestled in a peaceful town, your favorite styles are just a few clicks away. Our continuously growing logistics network helps us cater to an increasing number of regions, so you never miss out on the latest trends. With the support of trusted delivery partners, we emphasize secure and punctual deliveries, and any updates regarding expanded coverage will be available on our website.
Standard delivery typically ranges from 3-8 business days, depending on the destination. We collaborate with leading courier services to ensure your package arrives on time and in excellent condition. While we strive for timely dispatch, unforeseen delays may occasionally occur due to factors beyond our control. Should there be any delays, our customer support team is available to assist and provide updates. Keeping our customers informed and delivering a reliable shopping experience remains our priority.
If you receive a damaged package, notify our support team within 48 hours and provide clear images for verification. Once reviewed, we will initiate a replacement or a refund as appropriate. In the event of a lost shipment, we work closely with our courier partners to investigate and resolve the matter promptly. Each order is packaged with great care to minimize any risk of damage while in transit. Ensuring a reliable, stress-free shopping experience is at the core of our commitment to you.
Certain products, such as delicate, oversized, or high-value items, require specialized handling during transit. Detailed shipping instructions for such items will be mentioned on the respective product pages for transparency. Customers are encouraged to review these details before placing an order to avoid any inconvenience. Our logistics team follows protective packaging techniques to ensure these items arrive safely at their destination. If you have any concerns about the shipment of exclusive items, our support team is readily available to provide guidance.
If you need any clarification regarding our shipping and delivery policies, our dedicated customer support team is always available. You can contact us at growshiftlabsprivatelimited@gmail.com, and we will get back to you promptly. Our goal is to provide clear communication and ensure a smooth shopping experience from start to finish. Your trust means everything to us, and we take pride in delivering fashion with reliability and ease. Thank you for shopping with Leafythreads, where convenience meets luxury in every order.